Cancellation
Once a booking has been made, the guest is responsible for the full cost of the
holiday unless we are able to re-let. We will endeavour to re-let in the event
of cancellation, but this will be subject to a £25 administration fee.
Occupancy
All cottages are available from 4.30pm on the day of arrival until 10am on the
day of departure.
Each cottage is offered on the basis that no more than the maximum number of people
as specified in the property details shall occupy the cottage, unless express
permission is obtained at the time of booking. If this number is exceeded we reserve
the right to curtail the holiday.
Pets
Pets may be brought into the Old Bakehouse, the Barn, the Buttery, the Gardener’s
Cottage, Green Beck Cottage, and the Joiner’s Cottage, provided express
permission is obtained and the additional charge is paid. Animals must not be
left unattended in the cottage, nor be allowed to sit or sleep on furniture or
beds. Animals must be kept under close control around the cottage. If any animal
is found to be fouling the cottage garden area, your holiday will be curtailed
immediately and no refund will be payable.
Damage/Exceptional cleaning
Guests must agree to take care of the cottage and to leave it clean and tidy.
Any breakages must be notified to us and paid for. We reserve the right to make
a charge for damage to the cottage or for exceptional cleaning.
Smoking
All
cottages are strictly non-smoking. Please note that failure to observe the No
Smoking policy will result in a £50 exceptional cleaning charge to cover
removal of the after-effects of tobacco smoke.
Access
The owner or his agent shall be allowed access at any reasonable time for essential
inspection and maintenance purposes. Where possible this would
be by prior arrangement.
A
deposit of £100 per week is required on booking: this may be by cheque,
credit or debit card. The balance of the cost is due 6 weeks before the arrival
date and again may be by cheque, credit or debit card. Holidays booked less than
6 weeks prior to the arrival date are payable in full on booking. All bookings
are subject to a £10 non-refundable booking fee, payable at the time of
booking.